If you find any kind of problems after receiving your product (such as physically damaged product, product does not function properly, product not same as displayed on image), you can receive replacement of your product. In such cases, please, inform us through an e-mail to [email protected] or call us at 09612 007 007 (press 3) (9am-11pm). Please, note that Bdtopshop.com will bear all shipment charge for this type of replacement.
Our Complaint Team will call you for any complaints related to products and services. For this, we want you to be active on the phone until your complaint is resolved.If the number given on your contact is not activated, the option number must be active. You will need to tell us the refund money for refund. If we do not receive any kind of cooperation on phone or email within 15 working days, we will consider your complaint as an adjudication.